Accessibility
Last updated: November 14, 2026
We want this site to work for everyone who needs help with a leak, including people using screen readers, keyboard navigation or larger text.
Our aim
We aim for WCAG 2.1 AA, though the site has not yet had an independent audit: readable contrast, text that resizes cleanly, keyboard-reachable controls, visible focus, and touch targets of at least 44 pixels.
Motion
Connector lines and other movement on the site switch off when your device is set to reduce motion.
Phone first
Every page leads to a single phone number, so no part of getting help depends on completing a form.
Known limits
Photographs are loaded from an external image service and each has a short description. If an image does not load, the text on the page still carries the full meaning. If anything on the site is hard to use, we want to hear about it.
Contact by phone
Call the number shown on this page, mention the page and the problem, and the report will be passed on.